• +44 (0) 208 407 1784
  • enquiry@falconandsachz.com

How to Book

The booking process is hassle free and easy. We have given an outline of the 6 steps that will take you from planning your holiday and reaching your destination, on a specially designed bespoke travel package by one of our destination experts.

For specific details please see the Booking Conditions and Booking Form which will form the basis of your contract with us.

STEP 1.Call or Complete the online enquiry form

Please visit the website then either complete the enquiry form or our tailor made form. Please call us to speak to a destination specialist and discuss your holiday requirements. We will discuss your requirements with you, and then within 48 hours prepare a no-obligation, free of charge quotation and detailed itinerary.

 
 

STEP 2. Complete the booking form

Once you are happy with the itinerary and would like to proceed, please read the Booking Terms and Conditions, then complete, sign, date the Booking Form and return it to Falcon and Sachz by post together with all applicable payments. Our address is 4 Martin Court, 48 Pelham Road, Wimbledon, SW19 1NP, UK. Outside 70 days of departure, Falcon and Sachz requires a deposit of £300 or 20 % (whatever is higher) per person. If you are booking within 10 weeks of departure, then full payment is required. Payment can be made by most debit and credit cards on our website or via a cheque drawn in favour of 'Falcon and Sachz Ltd Trust Account'.

 

STEP 3. Booking your Holiday through us

Subject to the availability of your private tailor-made holiday, and the receipt of your deposit (or full payment if within 70 days of departure), we will book your holiday, process the authorised payments, and send you a letter of acknowledgement. Once we have processed the payment a contract will come into existence between us.

 

STEP 4. Issue of documents including confirmation invoice

On confirmation of the various components of your holiday, we will issue a confirmation invoice. In addition, to the confirmation invoice we will send you details, if any, of any outstanding balance and the due date. We will also send you a detailed version of your itinerary together with additional travel notes. The travel notes contain information about visa requirements and other important pre-travel information. Please ensure that you read the notes carefully.

 

STEP 5. Final payment

The final balance is due 70 days prior to your due date of departure. Payment can be made by Cheque, Credit card or Debit card. Should you wish to pay us with a Credit card, an additional charge of 2% will be added to the invoice. This is to cover the charges levied by the credit card companies.

 

STEP 6. We will dispatch final documents.

Your final travel documents will be sent to the address specified on your booking form approximately 2- 3 weeks prior to departure. In practice it is usually much earlier. However for bookings made within 2 weeks of departure all the travel douments will be emailed to the Lead Passenger.

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